We know how much you care about your pets— and we care just as much. Below are answers to some of the most common questions pet parents ask about our services, policies, and care options.
Whether you’re booking for the first time or you’re a returning client, this quide is here to help you feel informed, confident, and supported every step of the way.
Still have questions? Feel free to email us anytime. We’re happy to help!
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We offer tiered visits (15, 30, 45, and 60 minutes) to give you flexibility based on your pet’s needs and energy level.
Some pets are happy with a quick break
Others need a longer walk, medication, or extra TLC
You only pay for what your pet actually needs!
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As a veterinary technician, I bring medical training, behavioral experience, and emergency awareness to every visit.
This means:
Safe handling of pets with medical or behavioral issues
Proper medication administration
Confidence that your pet is in the care of a trained professional—not just a hobby sitter
It’s like having a nurse for your pet while you're away.
It’s like having a nurse for your pet while you're away.
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Yes! Because someone is almost always home, I can often meet the needs of pets who require more consistent companionship. If your pet becomes distressed when left alone, let me know at the time of booking so I can adjust my schedule accordingly and limit other bookings.
For very anxious pets, requiring drop-ins/walks, I recommend:
Booking Premium Visits (60 minutes) or In-Home Sitting Blocks.
Please add a note to your intake form about their specific routine and needs to help ensure reducing their stress.
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II do have cats in my home so a meet and greet in your home will help me determine if your pet can be around cats. If I have any concerns, a second meet and greet on leash in my home will help gauge if there will be an issue. I will also provide proper introductions but can guarantee my cats will not be a bother as they are completely used to dogs.
Let me know in advance if this is a concern, and I’ll make sure the setup is stress-free and goes smoothly
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Yes — I have experience working with pets who suffer from anxiety.
Because someone is always home, your pet will get regular interaction, a calm environment, and vet tech-level supervision. Plus, most importantly, a plethora of TLC from our very large family! We do have the ability to provide a safe space and quiet time when needed.
If your pet has severe anxiety, I recommend multiple meet and greets prior in your home and in mine for a small fee to help with transitioning. I also suggest trial stays for short periods before hand if possible. For drop-ins/walks, I suggest booking longer visits to accommodate their needs.
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I completely understand! Your pet’s comfort and safety come first.
If you'd prefer your pet to be the only guest during their stay, I offer a solo boarding upgrade for a fee (subject to availability). Just reach out before booking, and I’ll confirm if I can accommodate them exclusively. If not, I will make sure pets are paired with other pets that won’t cause stress. I will communicate if it would be in your pet’s best interest to consider walks/drop-ins instead.
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It depends on your pet’s age, energy level, and medical needs.
Here’s a general guide:
Puppies (under 1 yr) 3-4 drop-ins or walks per day
Adult dogs (1–7 yrs) 2–3 visits per day (morning & evening minimum)
Senior dogs (7+ yrs) 2-4 visits per day, possibly shorter but more frequent
Cats 1–2 drop-ins per day (especially if multiple or on meds). Can potentially go every other day if only getting dry food.
Special needs/medical pets 2+ visits or custom care plan recommended
If you're not sure, I’m happy to help you build a personalized schedule based on your pet’s habits and health.
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I utilize an Anxiety Support Program
For pets with anxiety, I recommend a Meet & Greet in your home, followed by multiple meet and greets if necessary, and lastly utilizing a Trial Stay in my home. This process helps your pet adjust gradually, so they feel safe and comfortable when it’s time for an overnight.
Let us know if you'd like to build a gradual care plan. Your pet’s emotional wellbeing matters just as much as their physical care!
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No problem! Select the “Additional Pet” add-on during booking so we can give everyone the care they need.
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Yes! As a vet tech, I can provide oral, topical, and injectable medications. I can administer ear and eye meds. I am also able to give fluids and insulin injections. Just select the appropriate add-on when you book.
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Cancellations must be made 24 hours in advance to receive a refund. Same-day cancellations are non-refundable unless due to an emergency.
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Absolutely! You can request a Meet & Greet by emailing us directly. This is great for first-time clients. The first meet and greet will take place in your home where I can introduce myself to your pet and assess their personality to make sure they would be a good fit in my home. If I have any concerns, we will set up a second meet and greet in my home to see how they do
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Book each visit separately or email us and we’ll help you schedule a custom plan for your pet.
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We understand life happens! However, pets picked up more than 4 hours after the scheduled pickup time will incur a $10 late pickup fee. Pets picked up later than 5-8 hours will be charged $20. This ensures we can properly manage time and space for all animals in our care.
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To reserve your time and guarantee availability, we require full payment at the time of booking. This helps reduce no-shows and allows us to dedicate that time solely to your pet’s care. It also streamlines your experience—no need to worry about payment on the day of service.
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walk is a quick, leashed potty break or exercise outing.
A drop-in includes time spent at your home, without ncessarily need a walk or in between walks, and may involve:
Feeding or litter box cleanup
Medication
Playtime or cuddle time
Light home care (mail, lights, water bowl refills)
Drop-ins are ideal for pets who need more than just a walk.
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No! The only requirement is enough food for their stay and their medications if needed. I have plenty of toys and I also have beds. If allowed, pets can go on the furniture also. I have many kennels if a pet needs to be crated. You are more than welcome to bring their own bed or any comfort toys. I do ask you provide their leashes.